While we are experiencing new developments in an ever-shifting environment, please know that we are committed to all being happy with your Livie & Luca experience. Getting our product to you as soon as possible is our goal but the safety of our team is paramount! So please bear with us if the fulfillment process is delayed. Currently most orders ship 3-5 business days from the date of purchase.
We are together in recognizing the challenges and safety concerns of both our customers and our employees. The Livie & Luca Team has been monitoring the COVID-19 developments and we are actively taking steps to ensure everyone’s health and safety. As a part of our commitment to this, here are some of the things we’re doing at our fulfillment center:
-We've adjusted our practices so that our fulfillment center teams can maintain a safe distance from each other.
-Staggering break times, sanitizing common areas several times each day, and making regular announcements to remind our teams to maintain social distancing is part of our new normal.
-We've shifted training so we don’t have team members gathering in one spot, adjusted our hiring process to encourage social distancing, and we've paused hosting any outside visitors in our buildings.
-We’ve also encouraged team members to look out for and check on each other during their workday. -Lastly, we continue to update and implement best practices issued by the CDC and local authorities to curtail the spread of COVID-19 and to help safeguard our team’s well-being.
We're in it together and your business means more to us now than ever before--thank you for being a part of our community!