We proudly stand behind the quality of our products and services. L&L shoes purchased from an authorized retailer are guaranteed for 6 months from the date of purchase against manufacturing defects that can occur outside normal wear and tear. Please feel free to contact us with any concerns via email at firstname.lastname@example.org.
Please note: AliExpress and affiliated sellers/storefronts are NOT authorized, retailers. Secondhand pairs purchased from resellers (such as Marketplace, B/S/T groups, and Kidizen) are not eligible for a warranty. Pairs manufactured two or more years prior to the current year, per the CPSIA stamp, are considered ineligible for a warranty.