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Quality Assurance Guarantee: We proudly back the quality of our products and services.
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Warranty Period: L&L shoes purchased from an authorized retailer are guaranteed for 6 months from the purchase date against manufacturing defects.
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Contact Us: Have concerns? Reach out to us via email at info@livieandluca.com; we're here to help.
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Unauthorized Retailers: Please be aware that AliExpress and affiliated sellers/storefronts are NOT authorized retailers.
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Secondhand Purchases: Pairs bought from resellers (Marketplace, B/S/T groups, Kidizen) are not eligible for warranty.
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CPSIA Stamp Criteria: Pairs manufactured two or more years prior to the current year, as per the CPSIA stamp, are ineligible for warranty.
