Here at Livie & Luca, orders are processed right away to ensure we get your shoes to you as quickly as possible. As soon as your order has been placed, our warehouse starts the shipping process even if the order status is showing "unfulfilled."
Once an order has been placed, we have a very limited amount of time to make changes. We'll do our best to accommodate your request, however, we cannot guarantee that order modification requests or cancellation requests can be processed.
Please submit any change requests ASAP to info@livieandluca.com.