SHOES:
We offer a free, one-time even exchange for the same style and color if you need a different size.
To place your exchange order and print your prepaid return shipping label, please visit our self-service online Returns & Exchanges Center
You will need your order number and shipping zip code used on the original order. You'll then receive step-by-step instructions & a prepaid shipping label via email.
Requested An Exchange?
We will then ship out the exchange order once your returned merchandise is in transit. Please note the returned merchandise must be received within 30-days of that return authorization date.
Requested Store Credit or Refund?
A refund back to your original form of payment and/or store credit will be processed within 10-14 business days from the date the returned merchandise is received. You’ll receive an email confirmation letting you know that the process is complete.
CLOTHES:
We do not offer exchanges on clothes. Please check that your return meets our return policy here.