If you have entered an incorrect shipping address, please call us as soon as possible toll-free at 888-LIV-LUCA. We are unable to make changes to an order once it has been placed because of how quickly it goes to the warehouse.
Once your package has shipped, we are unable to reroute and UPS charges an additional intercept fee plus transportation fees to change an address which can be changed only through My UPS Choice members. This charge can be billed to your original method of payment, or a new method of payment can be provided to cover these costs.